Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay, we will contact you via email.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 2–3 business days
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Priority Shipping: 1–2 business days
Delivery times are estimates and may vary depending on the carrier and destination.
International Shipping
We currently do / do not ship internationally
If international shipping is available, shipping costs and delivery estimates will be calculated at checkout.
Please note:
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Your order may be subject to import duties and taxes.
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These charges are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive an email notification containing your tracking number. Tracking information may take 24–48 hours to update.
Shipping Address Accuracy
Please ensure that your shipping address is correct before completing your purchase.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Delayed Packages
Once a package has been handed over to the shipping carrier, delivery is managed by them. If your package appears to be lost or significantly delayed, please contact the carrier directly.
If you need assistance, feel free to contact us and we will do our best to help.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with:
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proxyhubtcg@gmail.com
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Photos and video of the damaged item and packaging
We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
Email: proxyhubtcg@gmail.com
Thank you!
- ProxyHubTCG