Shipping policy

Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay, we will contact you via email.


Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days

  • Priority Shipping: 1–2 business days

Delivery times are estimates and may vary depending on the carrier and destination.


International Shipping

We currently do / do not ship internationally

If international shipping is available, shipping costs and delivery estimates will be calculated at checkout.

Please note:

  • Your order may be subject to import duties and taxes.

  • These charges are the responsibility of the customer.


Order Tracking

Once your order has shipped, you will receive an email notification containing your tracking number. Tracking information may take 24–48 hours to update.


Shipping Address Accuracy

Please ensure that your shipping address is correct before completing your purchase.

We are not responsible for orders shipped to incorrect addresses provided by the customer.


Lost or Delayed Packages

Once a package has been handed over to the shipping carrier, delivery is managed by them. If your package appears to be lost or significantly delayed, please contact the carrier directly.

If you need assistance, feel free to contact us and we will do our best to help.


Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • proxyhubtcg@gmail.com

  • Photos and video of the damaged item and packaging

We will work with you to resolve the issue as quickly as possible.


Contact Us

If you have any questions about your order or our shipping policy, please contact us at:

Email: proxyhubtcg@gmail.com

Thank you!
- ProxyHubTCG